Knowledge Management using Social Media Tools in Higher Education Institution (Review)

Abstract

Recently, in an educational environment like a university, knowledge sharing offers high quality instruction, outstanding results, and favorable learning environment. Knowledge sharing is a process of exchanging experience, skills, information or understanding of anything to acquire and comprehend deeper insights. Furthermore, knowledge sharing assists academics to develop teaching ability, improve quality of research and avoid previous mistake. Consequently, with the revolution of new technology that is used in the world, most of academic students using social media for sharing knowledge. Social media tools facilitated knowledge sharing by using this tool for sharing their academic works and activities. In this paper potentially explains how students rely on social media to share their knowledge in universities. The purpose of this study is to focus on the significance of KM in higher education institution as well as the importance of knowledge sharing. This article also explains the structure of knowledge management, and summarizes the knowledge sharing through using social media tools which can be utilizes as a reference for researchers.